Ecobank plans to introduce fully digital lending platform

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By Dipo Olowookere

The management of Ecobank Nigeria Limited plans to design a fully digital lending platform aimed at providing its clients with easy access to credit facilities.

This was confirmed by the outgoing CEO of the financial institution, Mr. Patrick Akinwuntan, while commenting on the prize won by the bank at the Middle East & Africa (MEA) Retail Banking Innovation Awards organized by Digital Bankers.

Mr. Akinwuntan said that this lending platform and the expansion of its branch network are some of the key mandates the organization intends to fulfill in the near future.

Ecobank was recently announced as the winner of the consumer credit product of the year award for “setting new milestones in service delivery, digital innovation, product development, payments, technology, customer experience and more,” according to Digital Bankers Managing Director Mr. Nirav Patel .

According to him, the price committee observed the disruption of the global financial system with the advent of the COVID-19 pandemic and the way Ecobank has deployed its digital offerings to serve its customers.

In his response, Akinwuntan described the award as a worthy recognition of Ecobank’s landmark digital transformation initiatives, stating that the bank’s digital payment and collection platforms have brought convenience to the day-to-day running of businesses. clients.

He noted that with its digital offerings, Ecobank was able to serve its customers without disruption during the nationwide COVID-19 shutdown.

The banker has listed some of the digital platforms like Ecobank Mobile App and USSD * 326 #, Ecobank Online, Ecobank OmniPlus, Ecobank Omnilite, EcobankPay, Ecobank RapidTransfer, ATMs, points of sale, as well as an extensive network of distribution of more than 250 branches and around 40,000 bank branches.

“As a fast-paced bank, we are constantly innovating in our processes to ensure that the ever-changing needs of customers are met and to achieve our business goals.

“Some of the key mandates that we will be fulfilling in the near future include the establishment of a fully digital lending platform to facilitate the accessibility and use of our products.

“We will also expand our branch banking network to reach the unbanked and underbanked in Nigeria. We are delighted to receive this prestigious award. This is a testament to the hard work we have done as part of our digital transformation and our innovative products and services, ”said Akinwuntan.

Ecobank Nigeria Limited is a subsidiary of the Ecobank group, the leading pan-African banking group with operations in 33 African countries and an international presence in four sites (London, Paris, Beijing and Dubai).

The Lender is a full-service bank that provides wholesale, retail, investment and transaction banking products and services to governments, financial institutions, multinationals, international organizations, medium, small and micro enterprises and individuals.


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