KeyBank acquires Fintech Gradfin | Daily Sentinel


KeyBank has announced the acquisition of GradFin, a leading provider of civil service loan repayment advice. This reinforces Key’s commitment to accelerating growth through targeted investments in niche digital businesses, officials said.

GradFin offers top notch counseling solutions for people seeking help with student loan debt. GradFin’s experts provide a one-stop-shop for borrowers seeking debt solutions, with a particular focus on working with financial advisors and their clients.

“GradFin combines the best of digital and human interaction to create a unique customer experience,” Jamie Warder, chief digital officer at KeyCorp, said in a statement. “The advisors fully understand the economic environment as well as the specific needs of healthcare providers, while the digital platform provides fast and efficient solutions for government debt relief and forgiveness programs. This approach perfectly aligns with Key’s commitment to seamless customer interactions and delivers a top-notch experience.

“We are thrilled to be part of the Key team because of their exceptional track record in acquiring and growing fintech companies,” said Chris Walters, CEO of GradFin.

“We couldn’t have asked for a better partner to help us embark on our next phase, continuing our mission to bring our lending education and market aggregation programs to financial advisors and their clients.” Walters will continue to lead the GradFin team after the acquisition.


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